Whom do I contact if I have questions about your jewelry collections or the ordering process?
What address may I use to contact your business or submit an order by mail?
How long does it take to receive an order?
Do you offer any promotions or special offers?
I am looking for a piece of jewelry that I can’t find on your website. What shall I do?
What payment methods do you accept? What is your return policy?
Do you sell your products wholesale?
Whom do I contact if I have questions about your jewelry collections or the ordering process?
We are happy to assist you with any questions you have. Please contact us by e-mail at monicaj@amber-by-monica.com or by telephone toll free at (877) 575-1012.
What address may I use to contact your business or submit an order by mail?
Our mailing address is:
Triple J. Enterprises
80 Bedell Road
Poughkeepsie, NY 12603
How long does it take to receive an order?
Depending on the shipping method you choose, orders will arrive within 2-7 days.
Do you offer any promotions or special offers?
If you are interested in receiving special offers, please subscribe to our newsletter . You will automatically be eligible for free standard shipping on all orders placed. You will also receive special offers from our company from time to time. The information provided to our newsletter is never sold or used for other purposes than to better serve our customers. At no time does any third party come in contact with your information.
I am looking for a piece of jewelry that I can’t find on your website. What shall I do?
Please contact us at monicaj@amber-by-monica.com or by call toll free (877) 575-1012. Our selections change frequently and we are constantly updating our selections. We will be happy to assist in matching you with the perfect piece of jewelry.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, and checks or money orders denominated in U.S. dollars and drawn on a U.S. bank. If you do choose to pay by check or money order, you can send payment to the address below once you have fully submitted your order. Please be sure to write your e-mail address on the check or money order so we may properly credit your account.
Triple J. Enterprises
80 Bedell Road
Poughkeepsie, NY 12603
Paying by check does slow down your order somewhat, as we don't ship your items until your check is received and your funds have cleared. If you are in the United States, paying by personal check typically delays your order two to three weeks.
What is your return policy?
We guarantee that any item you order will be free of defect and as described. If within 10 days of receipt of an item you are not satisfied for any reason, return the item in its original condition for a refund of purchase price, or if you prefer, an exchange.
Do you sell your products wholesale?
Yes, we are happy to sell our product to retailers at wholesale prices. Please contact us with your company name, address, phone number, contact name and reseller certificate. You will be given a password to shop our wholesalers website.
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